WiththehelpofGloriahiswifeTomPetersonworkedformanyyearstobuildasolidbusinesssellingtelevisionsetsstereosystemsandhomeappliances.Tomdevelopedanexcellentwiththeirfullsatisfactionguaranteeandfriendlyservice.Hewasproudofhishighpercentage(百分率)ofrepeat.
AboutfiveyearsagoTomwasbytheownersofacompetingcompanyStereoSuperStores.Theywantedhimtothemout.Thepricewasveryattractive.Everythinglookedgood.BeforemakinghisfinalTomaskedGloriawhatshethoughtaboutthepurchase(购买).Shetoldhimthatthenumberslookedgooditdidn'tfeeltoher.HoweverTomwassoself-confidentandsoconvincedthatthiswasararehewentaheadandit.Withinmonthshediscoveredthathehadmadeabig.Hehadpaidtoomuchforacompany.Hetriedashardashecouldtomakeitworkoutbuthecouldn'tturnthings.Hewasforcedintobankruptcy(破产).Hewasabouttoloseeverythingincludinghisbusiness.
Tomwasembarrassedbutheisasurvivor.Helookedathissituation.Hedecidedtoadmithismistakeandratherthangettingstuckinlawsuits(诉讼)hewouldfocushisonsavingandrebuildinghisoriginalbusiness.Hesawalsothathehadmadeamistakebynotlisteningtohisandthatheneededtolearnfromthis.Hedealtwiththecrisis(危机)inawaythatdelightedpeoplewhointurnrespectforhim.Oldcustomerspouredintohisstore.HeandGloria_tochangesinretailing(零售)andhavebuiltanevenbetterbusinessthanbefore.
InthebusinessworlditisnaturaltogainandloseofPeterson’sexperienceisanexample.Onlythosewhoregardtheirmistakesasgiftsandlearnfromthemattractendlessprofits.
1.A.produceB.fameC.causeD.home
2.A.customersB.assistantsC.friendsD.visitors
3.A.appointedB.approvedC.approachedD.appreciated
4.A.sellB.payC.buyD.check
5.A.decisionB.choiceC.determinationD.judgement
6.A.asthoughB.nowthatC.eventhoughD.incase
7.A.terribleB.fairC.rightD.attractive
8.A.possibilityB.occasionC.eventD.opportunity
9.A.protectB.madeC.returnD.exchange
10.A.differenceB.discoveryC.commitmentD.mistake
11.A.dyingB.controversialC.casualD.tiring
12.A.inB.aroundC.down
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